Leadership Means Listening

Leadership Means Listening

Whether you are a hospital medical director, an army major, a corporate CEO, or the President of the United States, you never have enough resources to do everything that you really want to do. Consequently, you can’t give everyone everything that they want. But you can listen and sometimes just listening is your most valuable […]

Achieving Diversity In The Hospital

Achieving Diversity In The Hospital

We are the stewards of our nation’s journey toward equality. The journey was charted in the Constitution by our country’s founding fathers. The journey has been continued by each generation of Americans. It has been steered by the Supreme Court’s interpretation of the constitution and by legislation enacted by Congress. We are closer to achieving […]

What Is Your Leadership Style?

What Is Your Leadership Style?

In 1995, New York Times columnist Daniel Goleman authored Emotional Intelligence, a book that popularized the idea that people who are able to recognize their own and other people’s emotions and then use that information to optimally manage relationships are more effective leaders. Goleman also examined leadership behaviors of executives and classified them into 6 leadership […]

When Patients Want To Video Physician Encounters

When Patients Want To Video Physician Encounters

Last year, one of the emergency room physicians called me to ask my advice when one of his patients wanted to film himself being sutured and stream it live to Facebook. Today, one of the hospitalists contacted me because a patient wanted to video his hospital encounter for pain management. In the first case, the […]

How To Manage A Hospital Flood

How To Manage A Hospital Flood

Last week, we had a water line break resulting in hundreds of gallons of water running through the hospital. Fortunately, the broken pipe was on the second floor so the water didn’t have very far to travel. I learned a lot about plumbing that night and what to do when the hospital floods. Here are some of […]

The Nine Things That Motivate Doctors

Doctors are unique animals in that the things that motivate them don’t necessarily motivate other people and moreover, they aren’t always motivated by the same things that motivate everyone else. So to make your hospital work, you have to know what makes them tick. Here are the 9 things that motivate doctors. #1: Improve patients’ lives. […]

A Tale Of 2 Code Blues

Yesterday, we had two codes in our hospital’s lobbies. I get a page for every code blue that occurs at our hospital; it allows me to keep my finger on the pulse of the hospital. Code blue is the designation we give for a cardiopulmonary arrest. When a code occurs on a nursing unit, it […]